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Frequently Asked Questions

We've compiled a list of answers to common questions.

Otawise provides a free trial for 180 days.

After your trial ends and if you did not cancel, you will be charged based on the plan you selected during your trial period.

Yes, you can!

The Otawise platform is set up on cloud, which allows you to access the platform, anytime, anywhere! However, Brand Owners may limit access from multiple locations with Otawise IP restrictions.

We have different subscription plans from monthly to annual plans. Please check our pricing page for more details.

Based on your subscription, you can add up to 12 users at this time. Please email contact@otawise.com to request a quote for more than 12 users.

Otawise provides access to knowledgebase content which include “How to” manuals with step-by-step guide and videos. Brand owners with paid subscriptions can also schedule In Person and remote trainings for a fee.

You can receive payment from clients using our 3rd party integration with stripe.

Integrate your stripe account and payment is made easier.

We can also integrate other payment systems based on a separate agreement.

Otawise platform is very easy to setup and use.

Our intuitive user experience doesn’t require you to be technologically savvy to be operational on the platform.

Can’t find what you need? Our customer support team is here to help.